As an FCOA client, you benefit from our commitment to developing personal relationships with you and your staff as we customize our programs to meet your organization's specific needs.
 
    		• Licensed and bonded for Commercial and Consumer Collections
    		• Member of the Commercial Law League of America with the resources
    to pursue legal action on commercial and consumer accounts
    		• Bilingual capabilities
    		• Secure internet for placing accounts
    		• Fully automated collection and predictive dialer systems
    		• Customized reports to meet your specific needs
    		• Experienced collectors segregated by industry and balance size
    		• Sensitivity to customer retention
    		• Trained collectors for specific projects:
      - First Party
      - Soft Audit Approach
      - Third-Party Debt
    		• Flexible staffing hours to maximize contact
    		• Prompt account resolution
    		• Member of American Collectors Association